Owner and Director
Chrystal Fellows
With over a decade of experience in the regulation of vocational education at both ASQA and VETAB, I have a thorough understanding of the Standards for Registered Training Organisations (RTO) 2015 and National Code of Practice for Providers of Education and Training to Overseas Students 2018.
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I am now currently enrolled in a Master of Business Administration program. Other qualifications held are:
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Graduate Certificate of Management
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BSB51615 Diploma of Quality Auditing
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BSB51918 Diploma of Leadership and Management
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BSB51415 Diploma of Project Management
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BSB40320 Certificate IV in Entrepreneurship and New Business
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10318NAT Diploma of TESOL
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TAE40110 Certificate IV in Training and Assessment & current TAE credentials as per Schedule 1 of the Standards for RTOs.
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The self-assurance tools I offer at Waves RTO Consultancy enable compliance with legislative requirements and enable high quality outcomes for students. I reviewed hundreds of RTO governance systems when working as a Lead Auditor at ASQA and have a thorough understanding of the need for workable, efficient, and compliant RTO governance systems. All of the packages provided by Waves RTO Consultancy can be tailored to your RTOs structure and practices, enabling effective and efficient processes for staff and students.
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I can refer you to compliant training product resources and provide a customisation service to enable a high-quality learning experience is catered to your student's needs.
I can also provide expert guidance on the development and implementation of self-assurance and continuous improvement systems, effectively enabling high quality outcomes for students on a consistent and ongoing basis.
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Check out the packages offered here.
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Our Vision
To be the most trusted provider of compliance governance systems, tools, and advice to Registered Training Organisations (RTOs), enabling high quality graduate outcomes to cultivate a skilled Australian workforce.
Our Mission
To provide quality assurance and governance systems to RTO’s that streamline compliance methodologies and facilitate high quality student outcomes.
Our Values
Integrity, Reliability, Confidence, Quality.
Why do I need compliance systems?
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​The 2021-2022 ASQA Annual Report indicated that only 64% of RTO’s agreed that ASQA’s regulatory decision making was appropriate and proportionate. The Regulator and RTO’s have the same objective, to ensure high quality outcomes for nationally accredited students.
The high unsatisfactory rate could be due to communication and interpretation of compliance requirements. With my several years of experience in the conduct of compliance audits against the Standards for RTOs 2015 and National Code 2018, I have developed systems that enable your RTO to ensure all compliance requirements are met, and enable the appropriate evidence to be captured, recorded and monitored for the purposes of self-assurance.
Not only will this facilitate continuous improvement of the training and assessment provided by your RTO, it will effectively elicit high-quality outcomes for your students.
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